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Frequently Asked Questions

How fast can we expect to receive the gift cards once we submit our order?
E-certificates are sent instantly. Orders placed before 2:00 PM CT, Monday through Friday usually ship the same day except for holidays. For general gift card questions or questions regarding your order, please email us at info@thegrandmarlin.com

Do your gift cards expire?
Our gift cards/E certificates do not expire. Promotional ‘bonus’ cards do expire. 

Is my gift card valid at both locations? 
Yes, The Grand Marlin gift cards are valid at The Grand Marlin of Pensacola Beach and The Grand Marlin of Panama City Beach. 

How do I check my balance? 
Please click ‘check balance’ and enter your card information.